Return Policy for Customized Items and Consultation Sessions

We take great pride in crafting each customized piece with careful attention to your unique preferences. As a result, customized items are non-returnable unless otherwise discussed and agreed upon in advance. If for any reason you are not completely satisfied with your custom order, we kindly ask that you reach out to us directly so we can explore potential solutions together.

Additionally, consultation sessions are non-refundable due to the personalized nature of the service provided.

For other products, excluding customized items and consultation sessions, we are happy to offer returns within 30 days of purchase, provided the items are in their original condition. If you would like to initiate a return for these eligible products, please contact us, and we will guide you through the process.

Thank you for your understanding and cooperation.